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Jewelry Repair

We specialize in all types of jewelry services and repairs. Our team of professional goldsmiths has decades of experience in handling precious jewelry pieces. You are welcome to come in anytime to show us your jewelry; no appointment is necessary. Turnaround time is between 1 – 2 weeks, depending on the complexity of the work. Our skilled team is equipped to handle any type of metal, including white gold, yellow gold, rose gold, and platinum. We are also specialists in various gemstones, including diamonds, rubies, emeralds, sapphires, yellow diamonds, and pink diamonds.

 

Our professionally skilled jewelers provide a full range of exceptional jewelry repairs, refinishing and refurbishment services including:

  • Engraving
  • Stone-setting
  • Diamond-setting
  • Ring Sizing
  • Missing stone replacement
  • Chain / Bracelet Soldering
  • Chain / Bracelet Re-cutting
  • Re-polishing of diamonds and coloured stones
  • Cleaning bracelets, necklaces, earrings, and rings
  • Matching and replacing missing diamonds and coloured stones
  • Re-stringing - Pearl / Stone
  • Reproductions
  • Revamping Old Jewelry
  • Assorted Jewelry Findings
  • Appraisals
Engagement ring with diamond centre stone and smaller diamonds around the band

Polishing Makes it Look as Good as New

You will be amazed at how new your jewelry looks after a thorough cleaning and polishing! Cleaning removes built up dirt and grime as well as tarnish and dullness common among sterling silver jewelry pieces, while our polishing system removes scratches on the metal.

We work with the utmost precision to restore your jewelry to its full lustre in a matter of minutes.

Our Jewelry Cleaning and Refurbishment Process Includes:

  • Inspection
  • Checking for loose or Missing Stones
  • Replacing Missing or Damaged Stones
  • Stone Matching
  • Polishing
  • Ultrasonic Cleaning
  • Steam Cleaning

Restringing Pearls & Bead Jewelry

Even with the best and strongest thread, your pearls or bead jewelry will eventually break. Why? Because as the thread or wire ages, it become weak from exposure to body oils, perfumes, cosmetics and normal wear-and-tear.

To avoid having your jewelry break at an inconvenient time, we recommend having your pearls or bead jewelry restrung about every six months. 

pearls necklace on a female neck showing only her left shoulder

Professional Pearls Stringing & Care

Whether it’s your turquoise beads, fine Tahitian, South Sea or luscious chocolate pearls, or your fun every day beaded necklace or bracelets, we'll take exemplary care. Our expert jewellers are knowledgeable and skilled on all methods of pearls and bead restringing.

We will determine the best stringing methods and use the highest quality silks or beading wires available.

When it's time to update their look, talk to a Elegant Factory Direct Jewelry jeweller about adding some gold beads or an exciting new clasp.

 

Watch Repair

With more than 30 years of watch repair, restoration and watch sales experience, we’ve completed just about every type of repair imaginable. From a quick battery replacement, to removal of links, to a new watch band, to a complete overhaul and replacement of the movement, with our on-site repairs services, we’ll have you on your way in no time.

Elegant Factory Direct Jewellers also offers a full range of services to get your favourite timepiece up and running while you shop.

  • Band Repair
  • Band Replacement
  • Band Resizing
  • Battery Replacement
  • Complete Cleaning of the Watch Movement
  • Complete Watch Overhaul
  • Crystal Polishing
  • Crystal Replacement
  • Gasket Replacement
  • Link Additions or Removal
  • Restoration of Watches and Pocket Watch
  • Stainless Steel, Silver, or Gold Band Refurbishments
  • Stem & Crown Repair
  • Watch Cleaning & Inspection
  • Watch Engraving
  • Watch Overhaul
  • Watch Repair
  • Water Resistance Testing

We repair most makes and models of watches including:

  • Bulova
  • Citizen
  • Rolex
  • Cartier
  • G-Shock
  • Gucci
  • Movado
  • Omega
  • Seiko
  • Sport Watches
  • Swiss Army
  • Tag Heuer
  • Pocket Watches
  • Vintage Timepieces

 

EXCLUSIVE ELEGANT FACTORY DIRECT JEWELLERS BATTERY WARRANTY PROGRAM

At Elegant Factory Direct Jewellers, we only carry the highest quality PREMIUM BATTERY BRANDS and we offer a menu of optional Battery Warranties to fit your needs. We want to provide you with the added assurance that when your timepiece stops ticking, we will get you taken care of hassle-free and on your way in no time. For all the other companies out there that will replace your battery but not offer a warranty, you have to wonder what batteries they use and why they don’t put their customers best interests first, like we do at Elegant Factory Direct Jewellers.

All repair services performed on-site.

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