We periodically run seasonal sales, with prices discounted for various products up to 50% off at times. This is the best time to purchase as you can enjoy great savings.

Absolutely! Just email, chat, or call us with your desired watch or jewellery, and we will do our best to fulfill your request.

Yes, we are authorized dealers of all watch brands we sell. All watches are brand new and come with full retail packaging and a manufacturer's warranty. Our jewellery is also brand new and comes in a beautiful presentation box.

Yes, we carry a nice selection of Canadian diamond jewellery, including engagement rings, solitaire studs, matching pendants, and an array of fashion pieces.

All handmade wedding bands are made in Canada and produced specially for you. It takes about 7-12 business days to produce and ship the band.

Yes, you can have a ring sized to your finger size. Some rings are offered with free sizing, while others may incur a charge. Please message us before your purchase for sizing details.

Most diamond rings over a retail price of $1500 come with an appraisal from an independent appraisal service. Please message us to confirm if the ring you are purchasing would accompany an appraisal.

ONLINE: We accept all major credit cards along with PayPal, and Apple Pay. IN-STORE: We accept Visa, Mastercard, Debit, Oxford Properties Gift Card (STC Gift Card), and Apple Pay.

Yes, you can cancel your order before it is shipped. Once the order is shipped, it cannot be canceled, but you can return it.

We aim to ship most orders within 2 business days of receiving a cleared payment. Some orders may take up to five business days to ship if they are from our partner fulfillment centers.

You can call us during business hours, send us an email, fill up the contact form on our website, or use the chat feature on our website.

Yes, all online purchases can be returned up to 30 days in new, unworn condition with all tags intact and original packaging. In-store purchases can only be exchanged within 15 days of purchase; no refunds are available.

Shipping charges are not refundable, except in the case of Free Shipping promotions. If you paid for shipping, those charges will be deducted from the refund if an item is returned.

We ship via Canada Post or Fed-Ex in most cases, with all items shipped with tracking numbers via reputable courier companies.

Orders may be canceled if the item is out of stock, if there is a pricing error, or if the payment method is deemed high risk.

We only ship within Canada and the USA due to restrictions from some watch brands. We encourage customers to check with us before ordering from outside Canada to avoid order cancellation